Charity Scams: How to Verify a Charity Before You Donate

Charity fraud is a particularly unpleasant category of scam because it exploits genuine generosity, often around disasters, appeals or seasonal giving when people are most inclined to give quickly without stopping to check. The good news is that verifying a charity is genuine takes only a few minutes, using free official tools.

Check the charity register first

The UK government’s official “Donate with Confidence” campaign is clear that the first step is checking a charity is genuine before handing over any financial information, by looking up its name and registration number on the charity register. This register is free and public, and lets you confirm a charity actually exists as a registered organisation rather than relying on how professional an appeal looks.

Beyond simply confirming a charity is registered, the same register lets you look into a charity’s stated purpose and how it’s spending its funds — useful not just for spotting fraud, but for checking that a genuine charity’s aims match what you actually want to support.

Look for fundraising accreditation

For charities carrying out active fundraising campaigns, there’s a specific mark to look for: the Fundraising Badge, alongside a check of the Fundraising Regulator’s directory of organisations that comply with recognised fundraising standards. This is a useful secondary check alongside the charity register, particularly for appeals run by third-party fundraising organisations on a charity’s behalf.

Verifying face-to-face and door-to-door collectors

Fraud isn’t limited to online appeals — in-person collectors and door-to-door fundraisers are also worth checking. Genuine face-to-face fundraisers should hold a licence from the relevant local authority licensing team or the Metropolitan Police, and it’s reasonable to ask to see this before donating, particularly for an unfamiliar collector or campaign you haven’t heard of before.

Common fraudulent tactics to watch for

Official guidance identifies several recurring methods used in charity fraud: fake appeal websites built to look genuine, email appeals that falsely borrow the name of a real charity, and appeals from entirely fake charities invented specifically to exploit a topical cause or disaster. Because fake appeals frequently copy the branding and even the registered name of a real charity, checking the registration number itself — not just the charity’s name — is important, since names can be closely imitated in a way that a registration number cannot.

Practical steps before you give

  • Go direct. Rather than clicking a link in an email or social media post, search for the charity independently and navigate to its website yourself.
  • Check the register. Confirm both the name and registration number match what’s on the official charity register before donating.
  • Never feel rushed. Don’t let anyone pressure you into donating immediately — a genuine charity will still be there, and still need support, tomorrow.
  • Ask to see ID and a licence from any in-person or door-to-door collector before giving cash or card details.
  • Be cautious with unusual payment requests, such as requests for gift cards, cryptocurrency, or direct bank transfers to a personal account rather than the charity’s official payment channels.

If you spot a suspicious appeal

If you believe a collection, appeal or charity is not legitimate, official guidance recommends reporting it to Report Fraud on 0300 123 2040 and informing the Charity Commission directly, so both the fraudulent appeal and any genuine charity being impersonated can be properly investigated.

Disaster appeals need extra caution

Fraudulent appeals tend to spike sharply around major news events — natural disasters, humanitarian crises, high-profile emergencies — precisely because genuine public sympathy and urgency are running high at the same time as scrutiny tends to drop. If you want to give in response to a specific current event, it’s often safer to go directly to a well-known, established charity’s own website and look specifically for their appeal related to that event, rather than responding to a new appeal that’s appeared in your social media feed or inbox, however emotionally compelling the accompanying images or story are.

Choosing how you give

Beyond verifying the charity itself, the payment method you use adds another layer of protection. Card payments and payments through a charity’s own official donation page generally offer better traceability and recourse than cash or direct bank transfers to an unfamiliar account. Setting up a recurring donation directly through a charity’s verified website, rather than in response to an unsolicited appeal, is also a reasonable way to support causes you already trust on an ongoing basis without needing to re-verify a new appeal every time.

A note on sponsorship and crowdfunding pages

Personal fundraising pages, such as sponsorship for a friend or family member’s charity challenge, sit slightly outside the formal charity register since the money is usually being raised on behalf of a registered charity rather than by one directly. In these cases, it’s still worth checking that the linked charity itself is genuine using the same register check, and being a little more cautious with a page shared by someone you don’t know personally, since these can occasionally be set up fraudulently using a real charity’s name without that charity’s knowledge or involvement.

The bottom line

A few minutes spent checking a charity’s registration number, looking for fundraising accreditation, and resisting any pressure to donate immediately protects both your money and the causes you actually want to support — and it costs nothing to do.

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